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Why a video call comes before the first date

Five minutes on video tells you more than five weeks of messages. Here's why it works, how to ask without making it awkward, and what to do if they keep saying no.

By the Just Singles editorial teamUpdated · 4 min read

A woman talking and smiling on a video call

In short

A short video call before a first date confirms that someone matches their photos, shows you how you get on in real time, and filters out most fake profiles, because a scammer using borrowed photos can't appear live. Suggest it after a few days of good messages, keep it to 10 or 15 minutes, and treat repeated excuses as a warning sign.

Key facts
Ideal length10 to 15 minutes
When to suggest itAfter a few days of good messages, before you plan a date
What it confirmsThey match their photos, and you can hold a conversation
Warning signRepeated excuses to avoid video (Report Fraud)

A video call before a first date is the simplest safety check in online dating, and it's also just practical. In ten minutes you find out whether someone looks like their photos, sounds like their messages and makes you laugh. You'd find out the same things on a date. You'd just have spent an evening and a train fare doing it.

Why it works

A pre-date video call does three jobs at once.

  1. It confirms they're real. A scammer using someone else's photos can't show you that face live. That's why Report Fraud, publishing its 2025 romance fraud figures, warned people to be wary of excuses for avoiding in-person meetings or live video calls.
  2. It shows you the person, not the profile. Timing, warmth, how they listen. Messages can be drafted; conversation can't.
  3. It saves time. If there's no spark, you both know before anyone has booked a table.

It also helps with a question this site cares about: whether someone is actually available. Someone who is attached often can't take a call in the evening or from home. Our guide on how to tell if someone is really single covers that pattern.

When to suggest it

After a few days of messages that are going well, and before you start planning a date. Too early and it can feel like an interview; too late and you've invested weeks in someone you haven't seen.

On Just Singles, if someone has the ID-checked badge, you already know they matched a photo ID to a live selfie. A video call is still worth it, for the chemistry if nothing else.

How to ask without making it awkward

Frame it as normal, light and good for both of you. Some examples you can adapt:

"I'm enjoying this. Fancy a quick video call this week before we pick somewhere to meet?"

"I always like a ten-minute video chat before a first date. Saves us both a wasted evening if there's no spark. Free on Thursday?"

"Want to put a face to the messages? I can do a quick call after work tomorrow."

Offer a specific time and a short length. "Ten minutes on Thursday at 8" is easy to say yes to. "Sometime" is easy to drift away from.

What to talk about

You're not conducting an interview. Talk the way you would over a coffee:

  • something from their profile you liked;
  • what their week has been like;
  • what a good weekend looks like for them;
  • where you'd both like to go for a first date.

Keep it short and end on a high. "This was nice, shall we do that drink?" is a perfect last line.

If you're nervous on camera

Plenty of people dislike video calls, and a few small things make them easier:

  • Use a laptop or prop the phone up, so you're not holding it at an unflattering angle.
  • Face the light. A window in front of you is better than a lamp behind you.
  • Check the background for anything you'd rather not share.
  • Keep it short. Saying "I've got ten minutes before dinner" takes the pressure off both of you.
  • Treat it like a phone call with faces. You don't need to perform.

If they seem nervous, help them out. Ask about something easy, laugh at the awkward start, and remember that someone who's slightly shy on camera is not the same as someone who won't turn the camera on.

What to watch for

Most calls are just pleasant. A few things are worth noticing:

You notice It may mean
Camera off "because it's broken", every time They don't want to be seen
Only available at odd hours, never evenings or weekends Someone else expects their time
Calls from a car or a work toilet, always whispering Same
The face doesn't match the photos Old photos at best; borrowed at worst
Pressure to move to something more intimate on camera Not a good sign this early, and a sextortion risk

Never do anything on camera you wouldn't be comfortable with a stranger keeping. If someone threatens to share images of you, don't pay; our romance scams guide explains who to contact.

If they keep saying no

One reschedule is life. A run of reasons, from someone who otherwise has plenty of time to message, is a pattern. It's fair to say:

"I don't meet anyone I haven't seen on video first. No pressure, but I'd like to before we plan anything."

A genuine person will make it happen. If they get angry, guilt-trip you or suddenly need money for a new phone, stop there and report the profile. Our guide to spotting a fake profile lists the other signs.

Privacy on the call

  • You don't have to give your phone number to video call; many apps work from a username.
  • Check what's behind you: post with your address, a work lanyard, a photo of your kids.
  • Keep your surname and workplace for after you've met in person.

What a video call can't tell you

A good call is a good sign, not a guarantee. It confirms that someone looks like their photos and that you can talk. It can't confirm everything else they've told you about their job, their age or whether they're single. Keep using your judgement after the call, and keep the money rule: never send money to someone you haven't met in person, however convincing a call has been. Fake video technology exists, which is one more reason that rule has no exceptions.

After the call

If it went well, plan a first date somewhere public. Our first-date safety guide has a simple checklist, and our safety page lists who to call if anything ever goes wrong.

Questions people ask

Isn't asking for a video call a bit forward?

Not any more. Lots of people do a quick video call before meeting, and it reads as sensible rather than suspicious, especially if you frame it as saving both of you a wasted evening. Someone who is genuinely keen will usually be glad you suggested it.

They agreed to a video call but kept their camera off. What does that mean?

It can mean nerves, a bad connection or a messy room. Ask once, kindly, for the camera on for even a minute. If it never happens, treat it the same as refusing the call: someone who can't be seen live may not be the person in the photos.

Should I do the call through the dating site or another app?

Use whatever you're both comfortable with, but don't feel you have to hand over your phone number to do it. Many video apps let you call from a username. Keep your surname, workplace and address out of the background and the conversation until you've met.

What if the call goes badly?

Then it did its job. A flat ten minutes on video is a much cheaper way to find out you don't click than a whole evening. Thank them, say you didn't feel the spark, and move on kindly.

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