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Staying safe when you date through Just Singles

By the Just Singles editorial teamUpdated · 5 min read

In short

On Just Singles, photos are reviewed but what members write about themselves is not checked, so treat every new contact with care. Never send money, gift cards or crypto to someone you haven't met. In England, Wales and Northern Ireland report scams to Report Fraud on 0300 123 2040; in Scotland call 101; in the US use ReportFraud.ftc.gov.

Key facts
Report fraud (England, Wales, NI)Report Fraud, 0300 123 2040
Report fraud (Scotland)Police Scotland, 101
Report fraud (US)FTC at ReportFraud.ftc.gov; FBI at ic3.gov
Call your bank (UK)159
Emergency999 (UK) · 911 (US)

Romance scams are patient, warm and well rehearsed, and they borrow the details of your life. If your family is spread across countries, a story about a relative abroad or a visa will sound normal to you. That's exactly why scammers use it.

What Just Singles checks, and what it doesn't

Every photo is reviewed; what members write about themselves (age, job, faith, where they live) is not checked. Identity is checked only when a member buys the optional photo ID badge, or after a VPN sign-up or a flag on their account. Profiles are shared with partner sites in the same network, so you may talk to people who joined elsewhere.

A badge is a good sign, not a guarantee. Judge people by how they behave; how it works explains the checks.

Which scams target people with family abroad?

A romance scam is when someone builds a relationship online in order to take money from you. The stories the FTC and FBI describe most often are the ones that sound ordinary to people with roots in two places:

  • The visa or ticket fee. They want to visit, or move, but need you to cover a visa, a flight or a "processing fee". Visa fees go to a government through its official channels, never by gift card or a transfer to a private person. In the US, USCIS has its own scams and fraud page.

  • The family emergency. A parent in hospital back home, a sibling detained, school fees due tomorrow. The FTC lists emergency surgery and "fees to get out of trouble" among the stories scammers use.

  • The investment tip. After weeks of warm chat they mention a trading platform or crypto that has done well for them and offer to help you start. The FTC flags this pattern directly.

  • The job that keeps them away. Oil rig, military posting, aid work: always far away, never able to meet.

  • The odd payment method. Gift cards with the PIN sent by photo, wire transfers, money apps, crypto. No real partner needs to be paid that way.

  • The money transfer. They ask you to receive money and pass it on. The FBI warns that romance scam victims are used as "money mules" to move stolen funds, which can get you into legal trouble even if you were deceived.

The FBI adds two signs: someone who keeps promising to meet but always has an excuse, and someone who nudges you away from friends and family. The FTC's rule is simple: don't send money or gifts to anyone you haven't met in person. Our guide to romance scams that target diaspora communities goes further.

Simple checks before you get attached

These take minutes and catch many fake profiles early.

  • Ask for a live video call. A real person can manage five minutes.
  • Reverse-search their photos. The FTC suggests a reverse image search to see if the pictures appear under other names.
  • Keep chatting on the site for a while. Pressure to move quickly to WhatsApp, Telegram or email is a known warning sign.
  • Tell someone you trust. A cousin or friend reading the messages with fresh eyes catches things you won't.

First dates

Meet somewhere public and busy, get there and home under your own steam, and tell a friend where you'll be. If faith or food rules matter to either of you, choose the place together; our guide to planning a date around halal, kosher, vegetarian or alcohol-free choices has ideas. You can leave at any point, and you don't owe anyone a second date or an explanation.

What to do if you've already sent money

Act quickly and in this order; speed matters more than having every detail.

  1. Stop paying. Don't send anything more, even if they promise it will unlock a refund.
  2. Call your bank or payment provider. In the UK, dial 159 to reach most banks safely. In the US, call the number on the back of your card or the payment company's official line.
  3. Report it to Report Fraud, Police Scotland or the FTC and FBI (see the tables below).
  4. Report the profile through the members help centre with their username, and keep screenshots of messages and payments.

If you've been scammed, it isn't because you were foolish. These schemes are run by people who do this all day.

Pressure to marry

Choosing a partner, and when, is yours to decide. GOV.UK says forced marriage is illegal in England and Wales, and that it includes emotional pressure such as being made to feel you're bringing shame on your family. The government's Forced Marriage Unit gives free, confidential advice on 020 7008 0151 (Monday to Friday, 9am to 5pm; 020 7008 5000 out of hours; +44 20 7008 0151 from abroad), including if you think you are about to be taken overseas. In an emergency, call 999.

Where to report

Inside Just Singles. Report the member through the help centre with their username and what happened; our contact page explains what to include.

United Kingdom

Situation Who to contact
Fraud in England, Wales or Northern Ireland Report Fraud, 0300 123 2040
Fraud in Scotland Police Scotland, 101
Money already sent, or a call claiming to be your bank Call 159 to reach your bank safely (Stop Scams UK)
Domestic abuse (women) National Domestic Abuse Helpline, 0808 2000 247, free and 24 hours (Refuge)
Domestic abuse (men) Men's Advice Line, 0808 801 0327
Immediate danger 999

United States

Situation Who to contact
Romance scam or fraud FTC at ReportFraud.ftc.gov
Online crime, including money lost FBI Internet Crime Complaint Center at ic3.gov
Money already sent Your bank or the payment company, straight away
Domestic violence National Domestic Violence Hotline, 800-799-SAFE, or text START to 88788
Immediate danger 911

Who runs the site is on the about page.

Questions people ask

They say they love me but can never video call. Is that a red flag?

Yes. The FBI warns that someone who keeps promising to meet but always has an excuse is a common sign of a romance scam. Ask for a short live video call before you invest more time or feelings, and step back if they keep avoiding it.

I've already sent money. What now?

Stop sending more and contact your bank or payment provider straight away; in the UK you can call 159. Then report it to Report Fraud, Police Scotland or the FTC and FBI, and report the profile through the members help centre.

Does Just Singles check members' identities?

Not routinely. Every photo is reviewed and some members buy an optional ID badge, but what people write about themselves, such as age, job or faith, is not checked. Judge people by how they behave, not by a badge.

Will reporting a scam affect my own visa or immigration application in the US?

USCIS says reporting a scam will not affect your own application or petition. It has its own page explaining common immigration scams and how to report them.

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